Please read these terms and conditions carefully before using our services
Welcome to Varyonaya Sliva Cleaning Services. These Terms of Service ("Terms") govern your use of our website www.varyonaya-sliva.com (the "Website") and cleaning services (collectively, the "Services") operated by Varyonaya Sliva Cleaning Services.
By accessing our Website or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Website or use our Services.
We may change these Terms at any time. We will post the updated Terms on this page and update the "Last Updated" date. Your continued use of the Website or Services after we post any modifications to the Terms will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms.
Last Updated: June 15, 2023
Varyonaya Sliva Cleaning Services provides residential and commercial cleaning services throughout the UK. Our Services include but are not limited to residential cleaning, commercial cleaning, end of tenancy cleaning, carpet cleaning, and window cleaning.
When you schedule a cleaning service with us, we will make every reasonable effort to arrive at the scheduled time. If we need to reschedule for any reason, we will provide you with as much advance notice as possible.
If you need to reschedule or cancel an appointment, please contact us at least 24 hours in advance. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee equal to 50% of the scheduled service cost.
For us to provide our cleaning services, you must provide access to your property at the scheduled time. If we cannot access your property as scheduled and have not received prior notification, you may be charged a cancellation fee.
You may provide us with a key, security code, or other means of entry, or you may choose to be present during the cleaning. If you provide us with means of entry, we will maintain the highest level of security for your access information or keys.
Unless otherwise specified, we will provide all necessary cleaning supplies and equipment to perform the requested services. If you have specific product preferences or requirements (such as allergies or environmental concerns), please notify us in advance.
Our service prices are based on the type of service, size of the property, and specific cleaning requirements. We will provide you with a quote before scheduling any service.
Prices may be subject to change with reasonable notice. Any price changes will not affect previously scheduled and confirmed appointments.
We accept various payment methods including credit/debit cards, bank transfers, and cash. For regular cleaning services, we offer automatic payment options for your convenience.
Payment for one-time services is due upon completion of the service. For recurring services, payment terms will be established when you schedule the service.
Invoices not paid within 14 days of the invoice date may be subject to a late payment fee of 5% of the outstanding amount. Continued non-payment may result in suspension of services and referral to a collection agency.
We strive to provide exceptional service and want you to be completely satisfied. If you are not satisfied with any aspect of our service, please contact us within 48 hours of service completion, and we will return to re-clean the areas in question at no additional cost.
Our cleaning services do not include:
Additional fees may apply for services beyond our standard offerings or for exceptionally dirty conditions requiring additional time and resources.
In the unlikely event that damage occurs during our cleaning service, please report it to us within 24 hours of service completion. We will promptly investigate any reported damage.
We maintain comprehensive insurance coverage for any damage caused by our employees during the provision of our services. However, we are not responsible for:
The Website and its original content, features, and functionality are and will remain the exclusive property of Varyonaya Sliva Cleaning Services. The Website is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent.
If you create an account on our Website, you are responsible for maintaining the security of your account and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.
You may use our Website only for lawful purposes and in accordance with these Terms. You agree not to use our Website:
To the fullest extent permitted by applicable law, Varyonaya Sliva Cleaning Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Our liability for any damage or loss shall not exceed the amount paid by you for the specific service that caused the damage or loss.
You agree to defend, indemnify, and hold harmless Varyonaya Sliva Cleaning Services, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
If you have any questions about these Terms, please contact us at:
Varyonaya Sliva Cleaning Services
123 Cleaning Street
London, UK, EC1A 1BB
+44 20 1234 5678
[email protected]